======.: Frangipani Systems :: Remote Support :. === ====Remote Support downloads:== * Please download and run the "Remote Desktop" software when requesting remote support. * The software will generate a 9-digit code each time you open it. You will need to provide the 9-digit code to the support engineer before they can connect to your computer. * Closing the program will terminate the remote support session. {{ :support:frangipani_support_remotely_desktop.exe |}} ---- ===Remote Agent== The "Remote Installer" program is an installable background agent that provides unattended access to a computer. Please do not install this unless requested. The installer will download the complete agent after execution. {{ :support:frangipani_support_remotely_installer.exe |}} | //Settings for Installer Agent if needed:// || | **Server URL:** | %%https://support.frangipani.org%% | | **Organization ID:** | d89b3bd2-9eca-4a79-87b3-dd4bf0ec5211 | \\ \\ \\